Within castle, 100m from keep. Disabled visitors may use Palace Green car park next to keep to avoid steep path from Constable's Tower and cobbled drawbridge. Two motorised wheelchairs available.

Access to castle and grounds: Extensive grounds mainly accessible on tarmac paths but there are some very steep slopes. Wheelchair routes.

Access to Secret Wartime Tunnels: Good access for wheelchair users but entry is down a steep slope. Motorised wheelchairs and guides available.

Toilets: Adapted WCs available; ramped access beside keep and Secret Wartime Tunnels.
Shop: Level access.
Restaurant and cafe: Level access.
Baby changing facilities.
Dogs allowed on leads in restricted areas.
Braille guide and disabled orientation map available.
Hearing dogs welcome. Some hearing loops available.
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